Letter: IT Services handled security breach poorly
April 27, 2014
An open letter to IT Services and Senior Vice President and Provost Jonathan Wickert,
Step it up. Your response to your data breach is pathetic.
After learning of the breach, I immediately called my old stomping grounds, the Solution Center, only to discover their staff had not been briefed on the breach or how to respond to inquires about it.
I don’t want to call a 1-800 number. I want the people that failed to protect my data to tell me if I was affected. Why do you still need my Social Security number anyway?
Why is a third party now handling my personal data? What if they get hacked?
Step it up. Target’s pathetic response to their data hack is looking better than yours.
[Also, if my identity gets stolen I might not have any money to give to the foundation.]
Step. It. Up.