Social Media Specialist: Client Account Management
February 26, 2014
General Summary:
The social Media Specialist role is responsible for the ongoing management and growth of a local, large client’s social media presence in alignment with business strategies and direction.
Key Accountabilities:
- Collaborate with cross-functional teams to develop marketing and communications plans that leverage the social media space.
- Responsible for helping to develop content across owned and earned social channels. This could include tweets, status updates, photos, and videos.
- Creates, manages, and grows business presence across social media channels, including, but not limited to Twitter and Facebook. Future responsibilities as account grows may include Pinterest, LinkedIn, YouTube, blogs, and Instagram.
- Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives.
Knowledge, Skills and Abilities:
- Working knowledge and classroom experience in planning, managing, and executing social media initiatives.
- Working knowledge and aptitude in planning social media programs that span owned (e.g. Blogs), earned (e.g. Facebook) and paid (sponsored tweets).
- Knowledge of Digital Marketing current best practices and understanding of Digital production processes.
- Knowledge of research tools and evaluation of results.
- Knowledge of media strategy and planning options and the media role in integrated communication.
- Self-starter. Must ask questions and learn new skills quickly on the job.
- Driven, team player motivated to take responsibility and ensure successful outcomes across activities
- Excellent organizational skills with the ability to handle and prioritize multiple projects.
Experience/Education:
- Advertising/Marketing/Communications/Public Relations major preferred.
- Knowledge of and applied classroom experience with social media platforms, including, but not limited to Facebook, foursquare, Pinterest, Twitter, YouTube, and Google+.
- Experience with leveraging social media management and analytics tools, such as HootSuite, Visible Technologies, Radian 6, and/or Crimson Hexagon.
- Knowledge of and applied classroom experience in writing, editing, and crafting content for the social media space.
Questions can be directed to [email protected] or 515-294-2403.