Jamie Pollard’s laughter showed how frustrated the ISU athletic director is that the NCAA has not resolved Iowa State’s violations case.

The NCAA has given the athletic department multiple indications of end dates in the almost two-year-old case, the most recent being July 31.

“Of what year?” Pollard said. “I thought it was going to be resolved a year ago.”

The athletic department self-reported violations to the NCAA in November 2011 after an investigation revealed it made 1,484 impermissible phone calls to recruits between 2008-11 across all 18 varsity sports. The investigation showed 1,405 of the calls were because of a failure to log previously missed calls but determined 79 were clear-cut violations made outside of an allowed period of time.

The investigation, which began in April 2011 after men’s basketball coach Fred Hoiberg notified Pollard of a potential violation made by former student assistant Keith Moore, reviewed more than 750,000 calls during the three-year period by all 69 coaches.

Since then, it has been a waiting game.

“I’m numb,” Pollard said. “It’s been so long; it’s mind-boggling. I’ve stopped even thinking about it. I’m not losing sleep over it because I’m pretty confident in the outcome.”

The department placed itself on probation for two years starting in November 2011 and said it has invested or will invest more than $82,000 during the next three years on compliance software. It already imposed a temporary call ban on various involved coaches.

The NCAA is likely to add its own sanctions. But the governing body doesn’t always follow precedent, making it unclear what might result from the case.

“It’s hard to say what’s going to happen,” said NCAA compliance expert B. David Ridpath of Ohio University. “You might see some recruiting restrictions and some other sanctions like they have to attend some regional compliance seminars and training. I don’t know if suspensions will happen; it wouldn’t surprise me.

“There’s really no rhyme or reason.”

Ridpath said he can’t be certain but would be surprised if the punishment results in the loss of scholarships. He also said the athletic department’s proactive approach might help its cause when a penalty is handed down.

Iowa State appears to have knowledge of its punishment but is still waiting for a final decision from the NCAA Committee on Infractions.

“We have a very clear idea of what the penalties are, we’ve basically agreed to them,” said ISU President Steven Leath. “We’re cautiously optimistic they won’t change.”

Leath said it is impossible to know if that committee will agree with the penalties Iowa State feels might come.

After all, Pollard said, there was thought the case would be completed by now.

“I want it to just be done so we don’t have to keep talking about it a year from now, two years from now,” Pollard said. “It’s out of Iowa State’s control.”