Residents experience problems with Hawthorn complex

Katie Boes

Residents living in Hawthorn Court are dealing with the glitches of a new building, but students said they are making adjustments to cope with the problems.

Some students have reported dent marks and scratches on the walls, toilet and dishwasher problems, cable and Internet hook-up problems, permanent wall fixtures falling down and various other minor flaws.

Associate Director of Residence Virginia Arthur said these types of minor problems are typical.

“Whenever you open a new facility, you must find the glitches, figure out how to make the improvements and then fix them in an appropriate amount of time,” she said.

Tiffany Varley, junior in finance, and her roommate Wendy Moran, junior in accounting, said they have had their share of problems. “Although I like it out here, I feel like I don’t get treated as normal tenants in an apartment would as far as maintenance,” said Varley, resident of 1332 Hawthorn Court.

Their toilet was continually clogging for awhile. After calling maintenance, the problem eventually fixed itself, they said.

They also had numerous dents in their walls and cable connection problems.

Jeremy Friedman, resident of 1335 Hawthorn Court, also has had problems. He said his room has large scratch marks on the walls, and he has had a towel bar fall down, along with the toilet overflowing. “A one-and-a-half gallon tank is not really enough when you have four people using the pooper,” said Friedman, junior in computer science.

However, residents say the problems are not just in building 13. Angi Grengs of 2321 Hawthorn Court said she has had problems with her dishwasher.

“When I moved in the whole bottom was filled with water, and the linoleum underneath it had buckled up,” said Grengs, sophomore in history.

Curtis Miller, community assistant in Hawthorn Court, said there have been some problems, but they have not been drastic.

Once the problems are identified, ISU maintenance and staff try to deal with the problem immediately, he said. “We have really wanted to be good about getting things fixed just because it is a new place, and we want it to succeed,” said Miller, senior in communications studies.

Despite the noticeable cosmetic problems, Friedman’s roommate Kevin Moore said he has nothing but “kudos” for the place.

“Overall I’ve been nothing but impressed,” said Moore, junior in computer engineering. “For what I’m paying and the livability of the place, it’s an unbelievable deal.”